🛍️ What to Expect After You Order from SmartestChamp

Ordering from SmartestChamp is designed to be quick, clear, and worry-free. Whether you’re a first-time shopper or a returning customer, here’s exactly what happens after you click “Place Order.”

✅ 1. Order Confirmation (Instant)

As soon as you complete your payment, you’ll receive an order confirmation via:

• 📧 Email

• 📱 SMS

It will include your order summary, payment details, and your unique order ID. If you chose Cash on Delivery, expect a quick call for confirmation before we ship.

🚚 2. Processing & Dispatch (1–2 Days)

Your order is processed within 1–2 business days. We carefully pack your items and prepare them for pickup by our trusted courier partners, including:

• DTDC

• Delhivery

• Blue Dart

• FedEx

• Xpressbees

• Ecom Express

🔍 3. Tracking Details Sent to You

Once shipped, you’ll receive:

• Tracking link via email & SMS

• Option to track via our website's Tracking Page

You can follow your parcel every step of the way.

📦 4. Delivery Timeline (5–7 Days)

We deliver across India only. Most orders reach you within 5–7 business days. Rural or remote areas may take a little longer.

📸 5. Unbox with Care

Always record an unboxing video when opening your parcel. This is required in case of:

• Return

• Refund

• Damaged or wrong item

It helps us verify your claim and resolve it faster.

🔁 6. Returns or Exchanges

If you received a wrong or damaged item, we offer:

• Exchange (for same item only)

• Return & Refund to original payment method or bank (8–15 business days)
  → Note: Return shipping has a flat ₹199 fee and must be requested within 7 days.

Why Customers Trust SmartestChamp

• 🧸 Carefully curated Safety & Kids' Products

• 🇮🇳 Pan-India delivery

• 🛍️ Free shipping over ₹500

• 🧾 COD, UPI, Cards, Net Banking – all accepted

• 🔄 Easy returns (with proper process)

💬 Questions?
Our support is available Mon–Sat, 10 AM to 6 PM
📞 +91 6353928392
📧 smartestchamp21@gmail.com